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    CANCELLATIONS & REFUNDS

    1-ON-1 SESSION

    You must give at least 24 hours notice if you can no longer make your personal training session once booked. If cancelled within 24 hours of the session starting then no refund will be given. Once sessions are booked any which get rearranged with more than 24hours noticed must be done so within one month of the original date of the session to still be valid.

    WORKSHOPS & CLASS

    You must give at least 14 days notice if you can no longer make the workshop or class once booked for a full refund. If you cancel within 14 days but more than 7 days before the start of the workshop or class we will exchange for the next available workshop or class to suit you. If cancelled within 7 day period of the workshop or class then no refund will be given.

    ONLINE COACHING

    Online coaching hours must be used within the 12 week period of the programme plan, starting from the date you receive your personalised programme from your coach. It’s your responsibility to ensure you utilise the coaching hours as part of your online coaching package before the end of your 12 week period. Coaching hours cannot be carried over towards any new online coaching packages.